Digital transformation

We build what needs to change. And measure that it worked.

Seven pillars. Each one ships working systems with measurable outcomes. Pre-migration to post-cutover, embedded until it runs.

Why 73% of transformations underdeliver.

Research shows it's not strategy. It's the gap between ambition and execution. Siloed initiatives, process misalignment, and adoption as an afterthought. Seven pillars, each one engineered to close those gaps with measurable outcomes.

Pillar 1 — Foundations

Connect Signavio and LeanIX to your SAP landscape and define baseline KPIs

Before your transformation begins, know what's actually happening and define how you'll measure success. We connect Signavio and LeanIX to your SAP landscape, establishing process truth, application visibility, and the KPIs you'll track throughout transformation.

How do we help?
001 SAP event log extraction & Signavio setup (S/4, ECC, SuccessFactors, Ariba connectors)
002 LeanIX enterprise architecture deployment (application portfolio, dependencies, lifecycle)
003 Baseline KPI definition & value realisation framework (the metrics you'll track)
004 As-is baseline + variant analysis (what's running vs. SAP Best Practice)
Typical Outputs

SAP process baseline with KPI targets, application portfolio map, Clean Core gap analysis, value realisation framework

Connected Signavio and LeanIX systems illustration
Pillar 2 — Value Delivery

De-risk your transformation with measurable outcomes

Whether it's S/4, cloud migration, or operational improvement, we identify what to fix before go-live, quantify the business case, and track progress against baseline KPIs. Every sprint delivers against defined value targets.

How do we help?
001 Transformation fit-gap analysis via process mining (what fits Clean Core, what needs redesign)
002 Quantified business case with ROI targets (linked to baseline KPIs from discovery)
003 Outcome tracking dashboards (see ROI accumulate, not just hope for it)
Typical Outputs

Migration impact assessments, to-be process designs with value targets, ROI tracking dashboards, cutover risk register

Process analytics
Pillar 3 — Automation Build

Engineer automations on SAP BTP Clean Core compliant, production-ready

This is where engineering happens. We build automations on SAP Build Process Automation, integrate with Joule, and deploy to BTP. Not recommendations. Working systems in your SAP landscape.

How do we help?
001 SAP BTP automation architecture (what to build on BTP, what to extend, Clean Core alignment)
002 Build Process Automation development (workflows, bots, decision logic, Joule integration)
003 Closed-loop monitoring (automation performance, exceptions, drift, human-in-the-loop paths)
Typical Outputs

Automation backlog, solution designs, deployed automations, runbooks & monitoring

Automation
Pillar 4 — Enablement

Build internal transformation capability technical skills and cultural readiness

Research shows early employee involvement is what separates successful transformations from failed ones. We build both technical skills and change champion networks so transformation becomes part of your organisation's DNA.

How do we help?
001 SAP Process CoE with embedded change management (technical + cultural alignment)
002 Early employee involvement in design (change champion networks, feedback loops)
003 Co-building with your people (pairing, pattern libraries, knowledge transfer by doing)
Typical Outputs

Internal transformation capability, change champion playbooks, certified internal teams, cultural readiness assessment

Team enablement
Pillar 5 — Adoption

Drive user adoption with SAP WalkMe because S/4 only pays off when people use it

Your S/4 investment only delivers value when users actually adopt the new processes. We deploy SAP WalkMe, hypercare, and change management to close the adoption gap.

How do we help?
001 SAP WalkMe implementation (in-app guidance, smart walk-thrus, onboarding flows)
002 Post-go-live hypercare (stabilisation, issue resolution, process monitoring)
003 Change management & user onboarding (adoption tracking, feedback loops, training reinforcement)
Typical Outputs

WalkMe guides & workflows, adoption dashboards, user feedback loops, training reinforcement programs

User adoption
Pillar 6 — Governance

Transformation governance that makes change repeatable

Only 24% of organisations have cross-functional transformation governance. We build the structures that align priorities, embed accountability, and turn transformation into a repeatable capability, not just process controls.

How do we help?
001 Cross-functional governance boards (align business, process, people, and technology priorities)
002 Transformation KPIs embedded in leadership performance (accountability for outcomes)
003 Continuous conformance monitoring (SAP Best Practice alignment, KPI tracking, optimisation)
Typical Outputs

Transformation governance framework, KPI dashboards tied to business outcomes, repeatable transformation playbook, quarterly business reviews

Process governance
Pillar 7 — Enterprise Architecture

Application portfolio visibility that informs transformation decisions

Transformation governance requires visibility into your entire application landscape. We deploy LeanIX to map dependencies, inform rationalisation decisions, and align IT with business outcomes.

How do we help?
001 LeanIX deployment & configuration (application inventory, business capability mapping)
002 Application portfolio analysis (rationalisation opportunities, technology lifecycle)
003 Transformation roadmap alignment (dependencies, sequencing, risk visibility)
Typical Outputs

Enterprise architecture baseline, application rationalisation roadmap, transformation dependency maps, IT-business alignment dashboards

Enterprise architecture

How we deliver

Each phase ships working systems with measurable outcomes. Your people involved from day one. We stay until it runs, and until your team can run it without us.

1

Pre-Migration Discovery(Optional)

2-4 weeks

Before your S/4 program kicks off: map target processes, assess data readiness, define baseline KPIs for measuring success.

2

Foundations & Baseline

3-8 weeks

Connect Signavio to your SAP landscape. Establish baseline KPIs, process truth, and the value realisation framework you'll track.

3

Transformation Sprints

Aligned to S/4 waves

Each sprint delivers against defined value targets: process mining, to-be design, automation builds, with your people involved early.

4

Adoption & Hypercare

Go-live + 90 days

SAP WalkMe deployment, change champion activation, adoption tracking. Drive adoption before issues become habits.

5

Governance & Capability

Ongoing

Cross-functional governance structures, KPI accountability, internal capability. Transformation becomes repeatable.

SAP process engineering FAQ

Answers to common questions about our SAP services

Which SAP modules do you support?

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We engineer across the SAP landscape: S/4HANA (all modules including finance, procurement, supply chain, manufacturing), SuccessFactors, Ariba, and SAP BTP. Signavio is our process intelligence backbone. We also connect to adjacent systems like ServiceNow, Salesforce, and Workday where they intersect with SAP processes.

How do you fit into our existing S/4 program?

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We integrate with your SI partner, not compete. They build S/4. We build the process intelligence layer. Signavio gives you visibility into what's actually happening vs. what's designed. We align our sprints to your migration waves and work embedded with your transformation team.

How do you handle data security and access?

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We work within your security perimeter. Data stays in your environment unless you specifically request otherwise. We support role-based access, data masking for sensitive fields, and can operate with pseudonymised data for analysis. Our team holds relevant security clearances and we sign NDAs and DPAs as standard.

Do you work embedded with our team or independently?

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We embed in your systems, your stand-ups, your Slack. We involve your people early in the design process because research shows early employee involvement is what separates successful transformations from failed ones. We pair on builds, transfer patterns as we go, and build change champion networks alongside the technical work.

What does post-engagement support look like?

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Every engagement includes a tailored hypercare package: SLAs, troubleshooting, health checks, and office hours. Beyond hypercare, we offer managed services agreements for ongoing platform operations, automation monitoring, and continuous improvement. Many clients keep us on retainer for quarterly value reviews and opportunistic sprints.

How do you govern automations and AI agents?

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We build governance into every automation from day one: role definitions, approval workflows, exception handling, audit trails, and human-in-the-loop checkpoints. For agentic AI, we use our BPMN templates to model agent roles, tool calls, guardrails, and escalation paths. Nothing runs in production without documented controls and monitoring.

Ready to build repeatable transformation capability?

No pitch decks. Just a conversation about what you need built, and how we'll measure success together.

Let's talk