Enterprise
Enterprise engagements

The board wants AI everywhere. Your job is to make it real.

Agents across the business, inside the systems you already run. Governed, measured and safe — with the return proven in your own event logs, not a vendor deck.

How it works

Three layers under every agent.

The agent does the work. The other two keep it safe and keep it honest. At portfolio scale, they're the difference between a fleet of agents and a graveyard of them.

Agents

Governed AI agents

Built into SAP, Salesforce, ServiceNow and other core systems, with scoped permissions, human review queues and full audit trails. Every agent explainable to an auditor.

Landscape

The architecture map

A live map of your systems, interfaces and agents. Agents check it before they act, instead of guessing. Your architects see every agent in the estate.

Measurement

Process intelligence

Each process is measured before an agent touches it, and again after. Every rollout decision rests on movement in your own event data. We deploy SAP Signavio or Celonis where it fits — or run on what you already have.

The measurement discipline

Four numbers, portfolio-wide.

Our Portfolio Process Mining methodology gives every process the same four measurements. The C-suite compares investments in one language. Every agent's return shows up in the same report.

Work done by hand

How much of each process runs on emails, spreadsheets and workarounds instead of the system.

DWR · Digital Work Ratio

Cost per case

What it costs to process one invoice, order or request, process by process.

CTS · Cost to Serve

Time spent waiting

How much of the clock is queueing, not work — the hidden stretch in every cycle.

CTE · Cycle Time Efficiency

Rework

Cases bounced back because something was missed or entered wrong the first time.

FTR · First Time Right
Delivered

What our team has delivered.

The team helped us consolidate 800+ process models and achieve 112 active SAP Signavio licences in just 8 months. The ROI has been transformational for how we operate.

Head of Process ExcellenceMajor Australian Resources Company*

The team's deep SAP Signavio expertise and pragmatic approach delivered $285K in annual savings within our first value sprint. They understand enterprise complexity.

Director of Business TransformationASX-Listed Energy Company*

Finally, a partner who delivers what they promise. Their work on our BPM rationalisation saved us $367K in run-rate costs within the first year.

Chief Operating OfficerFinancial Services Institution*
$10.7M
Pipeline benefits (3 years)
214%
3-year ROI modelled
~5000
Process models consolidated
377+
SAP Signavio practitioners trained
6+
Industries served

*Results achieved by our team members at prior engagements before forming Impira.

The engagements

It starts with the Landscape Review.

Two weeks, its own fixed fee. We map the systems, interfaces and any agents already running, and baseline the processes that matter — on your tooling where it exists, ours where it doesn't. The output is the map, the numbers, and a priced plan for what to build first. Every engagement below starts there.

The research behind the methodology: research & position papers →

How engagements run

The questions transformation leads ask.

What does a typical engagement look like?

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The Landscape Review first — two weeks: what needs building, which process intelligence platform fits your landscape, and the baseline KPIs. Then 6–8 week sprints, each one shipping something that runs, with your people involved from day one. Knowledge transfer is built into every engagement — what we build has to work without us.

How do you measure and track ROI?

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Baseline KPIs are set in discovery. Targets tie to business outcomes. Progress runs on live dashboards — the same ones your executives review. Every sprint delivers against a value target, so you watch ROI accumulate instead of hoping for it at the end.

How do you start — and how small can we start?

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Most enterprise relationships start with the six-week fixed-price Agent Build on a single process. The risk is capped. The measurement discipline is identical. The build fee is credited toward the scale-out — and the build's before-and-after report is the business case for everything after it. See the Agent Build.

Where are you based?

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Perth, working Australia-wide. On-site or remote — and for intensive discovery, we'd rather be in the room with your team.

Start with the process that proves it.

A scoping call with an engineer — not a salesperson — is enough to pick the entry point and shape the engagement.

Book a scoping call Start with one process