Privacy Policy

Last updated: 25 September 2026

1. Introduction

Impira Pty Ltd ("Impira", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website impira.com.au and use our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable international privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Complete forms on our website (contact forms, newsletter subscriptions, report downloads)
• Request information about our services
• Communicate with us via email or other channels
• Attend our events or webinars

This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, our hosting provider records standard server log information, including:

• IP address
• Browser type, operating system and device type
• Pages requested and the date and time of each request
• Referring website or source

We use this information only to run, secure and fix the website. We do not use it to build profiles of visitors.

2.3 Information from Third Parties

We may receive information about you from third-party platforms, including:

• LinkedIn and other social media platforms, when you contact us or share your details with us there
• Business partners and referral sources

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send you research reports, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you opt-in to receive marketing communications or download resources
• Legitimate interests: To run and secure our website, improve our services, and communicate about our business offerings
• Contractual necessity: To provide services you have requested
• Legal compliance: To meet our regulatory obligations

5. Cookies and Tracking Technologies

This website does not currently run any analytics, advertising or tracking tools. It does not use Google Analytics, the LinkedIn Insight Tag or marketing cookies.

• Essential cookies: Our hosting provider may set cookies that are strictly needed for the website and its forms to work.
• Analytics and marketing cookies: None at present.

If we decide to add analytics or advertising tools, we will update this policy before we add them.

You can manage cookies through your browser settings. Disabling essential cookies may affect how the website works.

6. Third-Party Services

We use the following third-party services that may process information about you:

• Netlify: Website hosting, server logs and form submissions
• Google Fonts: Some pages load fonts from Google, which receives your IP address and browser details when the font is requested

These services have their own privacy policies governing their use of your data. We encourage you to review their policies.

6.1 LinkedIn-Specific Disclosures

We do not run the LinkedIn Insight Tag on this website. When you contact us or submit a form on LinkedIn:

• LinkedIn may share the details you submit (such as name, email, company and job title) with us, based on your LinkedIn privacy settings
• You can control LinkedIn data sharing in your LinkedIn advertising settings

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and delivering services
• Professional advisors (legal, accounting, consulting)
• Law enforcement or regulatory bodies when required by law
• Business partners with your consent

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymise it.

9. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Receive your data in a structured, machine-readable format
• Withdraw consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at engineer@impira.com.au.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Secure HTTPS encryption for all website traffic
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection practices

While we take reasonable precautions, no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your information may be transferred to and processed in countries outside Australia, including the United States (for website hosting, form handling and email services). We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Impira Pty Ltd
Perth, Western Australia
Email: engineer@impira.com.au
Website: impira.com.au

If you are not satisfied with our response to your privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).