What a fix looks like.
One process at a time.
One process per example. What it costs you today, what the fix does, the guardrails, and the four numbers it moves. We start with finance, because the manual cost is easy to put a number on. The pattern works for any queue with rules and an event log: claims, orders, onboarding.
Start where the exceptions live.
Two examples are written up in full. Ask us about the others and we will walk you through them on a screen.
The invoice with no PO.
An invoice with no purchase order takes about fifteen minutes of an analyst's time. Hundreds of times a month. An agent matches and posts. Your team gets only the judgement calls.
The rec that's done before breakfast.
Yesterday's bank activity, tied out every morning. Clean lines cleared. Odd ones bucketed by cause, suggested entry attached. Month-end starts reconciled.
Accruals that write themselves.
Open POs, recurring spend and delivery confirmations become proposed accrual entries, evidence attached. Your accountant reviews them instead of building them.
Vendor changes without the email chain.
Bank details checked against source documents and call-backs. Duplicates caught before they are created. Every change logged with who approved it.
Fewer chase emails.
Missing statements, overdue invoices and open queries chased automatically. A person steps in only when the vendor goes quiet.
Work orders that actually close.
Completed work confirmed against time and materials, closure posted in the ERP. The exceptions, such as missing confirmations and cost overruns, queue for the planner.
The measurement behind the examples.
Every fix is measured before and after in the same way, on the four numbers. Here is the research behind it.
Portfolio Process Mining
The four numbers, eight patterns, and one language the whole executive team can use for process investment decisions.
Download the paper →Process Mining in S/4HANA Hypercare
Case studies on making the hypercare phase count.
Download the report →Voice to Action
What needs to be true before AI agents in the ERP pay their way.
Read the paper →Start with one process.
A Capacity and Cost Review measures one process on the four numbers in about four weeks. It shows what a fix is worth before you commit to one. Fixed fee, agreed on scope.