One process per play. What it costs you today, what the agent does, the guardrails, and the numbers it moves. Finance first — the manual cost is easiest to put a number on. But the pattern is not finance: it’s any queue with rules and an event log. Claims, orders, onboarding — same play, different system.
The full plays are written up below. The rest run in our workshop — ask an engineer and we'll show you on a screen.
An invoice with no purchase order eats fifteen analyst-minutes. Hundreds of times a month. The agent matches and posts — your team gets only the judgment calls.
Yesterday's bank activity, tied out every morning. Clean lines cleared. Odd ones bucketed by cause, suggested entry attached. Month-end starts reconciled.
Open POs, recurring spend and delivery confirmations become proposed accrual entries, evidence attached. Your accountant reviews them instead of building them.
Bank details verified against source documents and call-backs. Duplicates caught before they exist. Every change logged with who approved it.
Missing statements, overdue invoices and open queries chased automatically. A human steps in only when the vendor goes quiet.
Completed work confirmed against time and materials, closure posted in the ERP. The exceptions — missing confirmations, cost overruns — queue for the planner.
Every play is baselined and re-measured the same way. Here's the research behind it.
Four metrics, eight diagnostic patterns, and one language the whole C-suite can use for process investment decisions.
Download the paper →Case studies on making the hypercare phase count.
Download the report →Where conversational interfaces belong in enterprise operations — and where they don't.
Read the paper →Any play here can be your build. The Process Review baselines it and prices the build — then one agent, six weeks, fixed price, re-measured in your own event logs.