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Guides and research.
Guide · September 2026 · About 15 minutes
Who owns the process?
When nobody owns a process, the cost lands in the handoffs and queues, where no report shows it. This guide for executives sizes that cost, explains why appointed owners fade, and shows how four numbers make the role work.
Read the guidePosition paper · May 2026
Voice to Action
What needs to be true before AI in the ERP pays its way. Across the operations we measure, most of each cycle is waiting and rework, and the paper uses the four numbers to test readiness.
Read the paperResearch paper · April 2026
Portfolio Process Mining
The method in full: four numbers, eight patterns and a way to rank process investments. It treats process mining as a repeatable discipline, not a one-off project.
Get the paperResearch report · January 2026
Process mining in S/4HANA hypercare
How process mining helps a business settle after an S/4HANA go-live: which measures matter in hypercare, and how to spot process issues before they become support tickets.
Get the reportOne-page explainer
Copilot or AI agent?
A copilot makes one person faster. A background agent does the work as it arrives. This page sets out the difference, and why most businesses need both.
Read the explainer